6 Tips For Building Social Media Communities

There are countless actions you can drive customers to take—and just one of them is to “Join Us!” in a social media community, like a Facebook customer group.

Often, an online community is the perfect place to cultivate relationships that result in sales. Modern marketing—and social media, in particular—is about connecting, engaging, and being “authentic” to earn our customers’ trust, so let’s explore the finer points of building up communities that create a win-win for everyone.Read more


3 Times You Definitely Want to Use Direct Mail

With so many communication channels at a marketer’s disposal, direct mail isn’t necessarily the default choice. Digital channels tend to be less costly and easier to deploy—but that doesn’t make them the most effective or best performing choice.

There are three times, in fact, when you should make postal mail your primary means of reaching customers with offers.Read more


3 Direct Response Marketing Techniques Your B2B Sales Team Will Love

When it comes to working with your organization’s sales team, you’re probably focused on how to deliver qualified sales leads, qualified sales leads, and more qualified sales leads.

Growing a B2B business depends on developing new sales relationships and profitably maintaining them over the long-term, after all. So your job, as the trusty marketing department, is to get new customers in the door—and your counterparts in sales will keep them happy.

If only it were that simple!

Marketing + Sales: In Search of the Perfect Balance
In reality, it takes a combination of sales and marketing efforts—and a whole lot of working together—to nurture B2B customer relationships. Fortunately, direct response markers have handy techniques at their disposal to make their jobs easier and more productive…and delight their sales team at the same time.Read more


1 Offer, 9 Ways: Segment Your Audience for More Conversions

Question: What’s one of the most effective ways to make your offer better?
Answer: Customize it for your various target markets so it’s especially relevant—and more likely to lead to conversions and better campaign performance.

Sending the Right Message
We’re not talking about changing your offer for different groups of customers. Rather, we’re talking about segmenting your global audience into smaller target markets and crafting unique offer messaging for each group. Of course, this means sending, or deploying, several, but more segmented, messages..

Let’s look at just one data point from a recent Mailchimp analysis: Click performance for segmented campaigns were 100.95% higher than non-segmented campaigns. What does that tell you?

Working on the premise that different customers will respond to different approaches to the same offer, we’ll walk you through a straightforward example demonstrating how easy it is to customize offer messaging for a variety of distinct target markets.Read more


How To Travel Through Your Buyer’s Journey

The buyer’s journey is a hot topic. Companies are learning that the better we understand who our customers are and what they’re looking for as they barrel, skip, or meander towards a purchase, the better we can keep them engaged through the buying process. And the better we keep them engaged, the more value we can provide.

That value goes both ways, of course: A loyal customer is a paying customer for the long-term. Paving the road of their buyer journey with opportunities to learn, connect, evaluate, share, and even advocate is a worthy investment—one that requires some solid marketing strategy including campaigns to keep customers “biting” on offers that keep them happily engaged.

Here, we’ll take a look at how direct response marketing fits into the various stages of your buyers’ journey.Read more