Measuring the Success of an Omnichannel Direct Response Marketing Campaign

It's time to look back at our top blog posts of the year!
Below is number 2.

 

Today’s multi-channel—and omnichannel—direct response marketing campaigns pack some serious punch. Reaching customers from every angle and providing multiple ways to reply, respond and convert, they also strive to deliver a seamless experience across every touch point. That’s a whole lot of moving parts!

If this sounds like the beginning of a “How will I measure this?” nightmare, pinch yourself gently and read on…we’ll break this down for you.Read more


How to Evaluate Direct Marketing Creative: Our 5-Point Checklist

How do you know if your direct marketing creative -- the integration of copy and design ­­-- is up to the task of connecting with the target audience and doing its part to drive a successful campaign? Nothing—no direct mail piece, email, website or social media ad—makes its way out the door without careful evaluation.

  • “It’s pretty” doesn’t necessarily equal “It’s effective.”
  • “That’s such a cool idea” doesn’t always translate to “It’ll resonate with our target market.”
  • “Wow, that really pops!” doesn’t mean “It’s on strategy.”
  • “I wouldn’t respond to that” doesn’t mean “It isn’t right for the target audience.”

Our creative team, which consists of art directors, designers, and copywriters, approach each project with a clean slate—and fresh ideas. But they also takeRead more


7 Scary Direct Marketing Mistakes—and How to Escape Them

When it comes right down to it, the scariest direct marketing mistake you can make is missing an opportunity to profitably connect with a customer or prospect. It’s that simple.

But if you’re investing in marketing campaigns, how do you miss these opportunities? What are you overlooking? What’s going wrong? Well, the answer to that is not so simple.

If you’re not seeing the results you expect, you’re probably making some combination of direct marketing mistakes that add up to a whole lot of ho-hum. But never fear!  Let’s take a look at the mistakes you may be making—and how to escape making them next time.Read more


Measure Your Campaign Success With these 7 B2B Direct Marketing Metrics

We run direct marketing campaigns because we need to make incremental revenues. Leads are fantastic, but revenue is the real gold at the end of the rainbow. Before we bask in its glow, we’ve got to consider our campaign expenses and determine if our efforts were really “worth it.” Well, how do we know?

Let’s look at some metrics and do some math (we’ll make it as painless as possible) to get a feel for how we can measure the bottom-line performance of our B2B direct marketing campaigns.

Under Pressure for Profits
The aesthete that lives inside the heart of each marketer must come to terms with the fact that even our proudest campaigns, with their gorgeous creative, motivating copy and compelling offers, must be exposed to objective, dollars-and-cents analysis.

But tracking and measuring campaign results is what enables us to get even more creative as time goes on. We learn what works—and what works best—so we can keep pushing the (direct response) envelope further. We can discover new ways to drive even more leads and encourage even more sales. And if we get really good at it, we can increase our budgets and expand our strategy, and….Read more


If You’re Not Testing, You’re Not Maximizing Results

In direct response marketing, the testing never really ends. You’ll always be reiterating your work on some level, testing the various components—and probably some of your assumptions—to improve on your efforts with better and better results.

Testing is an easy and affordable way to keep your campaigns fresh and productive, and the insights you generate can help spark new ideas. But the bottom line is testing is a tried-and-true way to boost campaign effectiveness—and that means attract more leads and sell more product over time.Read more