The Art and Science of the Direct Response Marketing Cross-Sell

Whether you’re applying the Pareto principle to sales outcomes or burying yourself in any of the statistics fueling the customer acquisition vs. retention debate, one thing is clear: it costs more to attract a new customer than to keep an existing one.

Even so, direct response marketers tend to be so focused on generating new customers. Our sales teams cry for “more, more, more!” but what about maximizing sales with existing customers? If your efforts are a little “light” in the area of engaging current customers with cross-selling offers, it’s time to balance the growth equation.

Here, we’ll take a closer look at why it’s so important (to your bottom line) to retain customers through direct response marketing. We’ll also share some of the ways you can use well-crafted cross-sell offers to delight customers and help meet your sales goals.Read more


What to Expect from Your Direct Response Marketing Agency Team

You might wonder, what sets a direct response marketing agency team apart? Apart from digital marketing agencies, apart from solo marketing consultants, or even apart from the marketing professionals working at your company. Here, we’ll share some insights into what differentiates a dedicated direct response marketing team and what to expect while working with them.

Direct Response Marketing Agencies 101
Direct response marketing agencies specialize in helping companies generate immediate action from customers and prospects. That might mean calling or returningRead more