Too Much of Good Thing?


Written by Account Executive, Kim Chapman

A debate in the email-marketing world has been going on for over a decade: how often to send out emails.

When brushing up on my research, I found advice/factoids concerning this topic from the early 2000s all the way up to this past month. Here are some tidbits:

  • At a minimum, communicate with your customers once a month. If not, you are not staying top of mind.
  • Send e-blasts a maximum of once per week; click-thrus and opens both drop dramatically once you get more frequent than weekly.
  • Declining open rates could signify an increase of indifference towards your brand, possibly caused by over-mailing.
  • If you’re considering an email campaign more frequent than once per week, you have to ask yourself whether the information is really that time sensitive.
  • At a minimum, you should send weekly if you are selling a product or service.

While some of this information is helpful, it seems a bit contradictory. So what’s a marketer to do?

Read more


The QR Code…or the Snap Tag?

Written by Janelle Schenher - Account Supervisor

QR Codes, or quick response codes, gained popularity quite quickly and generated buzz especially when companies like Best Buy and Macy’s started using them. QR codes are so simple and affordable for companies to integrate into their campaign.  Consumers then use their smartphone to scan the QR Code which took the consumer to either the company’s webpage or a special microsite.

It’s been hard for consumers to take to them.  They require a smartphone AND a special app to scan the barcode.  They haven’t been adapted as mainstream by companies either.

So is there an alternative to the QR Code?  Now there is…the Snap Tag.

The Snap Tag was developed by Spyderlynk.  It turns any logo or recognizes symbol into an interactive tool for mobile marketing.  The sample from Spyderlynk below illustrates the Snap Tag.

The Code Ring around the logo or icon is what is scanned.  But again, consumers must use a “special app” to scan the Code Ring that will take you to the website or desired response.

Read more


If it’s Not Broken, Don’t Fix it!

Written by: Julie Determann, Account Supervisor

EVERYONE knows about the Bed Bath & Beyond 20% OFF coupons. We selectively pick them out from our mailbox clutter, saving and stock piling them until needed…And, unfortunately for our wallet, that time comes along more often than expected. Every time a Bridal Shower, Graduation or Housewarming Party Invite arrives, we dig into our stack and head to the retail store, determined to purchase a perfect “cost-efficient” household gift.

Bed Bath & Beyond has successfully developed a well-known and coveted direct mail identity. These fun jumbo postcards have been arriving in our mailboxes for years. They are simplistic in terms of design and copy. No fancy product or store pictures, just big, blue and always 20% OFF.

Best part, these coupons we’ve grown to love never expire. Cashiers do not even check the expiration date because the coupons are always valid. They are also always for the same set amount 20% OFF a single item. Occasionally we might even get a surprise, “20% OFF an entire purchase”. As an added bonus, we have the ability to use “up to 5 coupons” per shopping transaction. Why would anyone choose to shop elsewhere? At Bed Bath & Beyond, you are guaranteed an automatic savings as long as you surrender your coupons.

Read more


No Respect...For Email

 

 

 

 

 

Written by Mark Weinstein, President and Owner

Rodney Dangerfield, the iconic comedian who passed away in 2004, was known for the catchphrase in his monologues, "I don't get no respect!."

The same might be said for email.  “No respect.”

With all the noise about the latest social media trends and changes, it’s difficult these days for email to get the respect it is due.  Let’s pay our respects to email.

Since email is very low-cost, it solidifies email marketing as probably the most cost-effective advertising method available today.  The results from our client’s email campaigns continue to reinforce this notion.

Read more


Multimedia Campaign Review: Will 2Min2x day work?

By Kara Monson, Senior Account Executive

In reading some of the latest news articles, I was very interested in a New York Times piece this week discussing the Advertising Council’s new multimedia campaign targeted to improve oral health for children.  While I’m not a parent myself, this really got me thinking. Here’s a snapshot:

Target Audience: Parents and caregivers particularly in lower income families, in English and Spanish.

Objective: Encourage children to take 2 minutes, 2 times a day to brush their teeth.

Media: The campaign includes radio, print ads, and a website with video links to 2 minute videos. The idea is that the parent can play the videos to entice children to watch a cartoon on a mobile device while brushing their teeth. On the website 2min2x.org there’s also information about brushing, flossing and other dental care.

Read more