Who, Me? 3 Best Practices for Direct Marketing Personalization

Have you found a bottle of Coca Cola with your name on it? More than 1,000 first names and 200 last names are included in the “Share a Coke” campaign, which is connecting more people than ever with ice cold, delicious refreshment—and a warm sense of “this was made ‘specially for me!”

Coke’s use of personal identifiers is just one (very high profile) example of how marketers can employ personalization to engage customers and drive desired outcomes, whether that’s buying a soft drink or returning a business reply card.

But take note: personalization is more than just inserting someone’s name into a letter (or onto a bottle)—it’s using your marketing data to deeply target content and offers and build stronger personal relationships with customers and prospects.

We Think You’ll Find This Interesting
Now that we’ve got your attention, we’d like to present some stats from various consumer surveys:

  • 40% said they buy more from retailers that personalize their shopping experience across channels; 41% said they buy more from retailers that send them personalized emails, and 39% said they buy more from retailers that personalize Web recommendations. (MyBuys)
  • Personalized digital ads delivered a click-through rate that was 230% higher (3.3x) than Google Benchmark for rich media creative. (Jivox)
  • Over 84% reported that personalization made them more likely to open a direct mail (InfoTrends)

Do you see why marketers are gobbling up opportunities to personalize across channels? It tells them, “We pay attention to you, we know some things about you, and we think you’ll find this helpful, so please act on it.” Personalization helps keep your marketing messages conversational and relevant, while capturing their interest, to boost response.

How about we share some of our best practices for using personalization in direct marketing?Read more


3 Types of Marketing Content that Drives B2B Sales Leads

Want leads? Chew on this: lead generation is the most important organizational goal for 85% of marketers, according to the Content Marketing Institute’s 2016 Benchmark, Budget and Trends. The most important goal!

If you’re not using marketing content to drive B2B sales leads, you might be missing out on attracting a potential buyer’s attention—and getting a hold of their contact information—while they’re in the early stages of the process. The sooner you can start nurturing the lead through your sales funnel, the better.

Use Effective Content at the Top of the Funnel
There are many types of marketing content—case studies, landing pages, white papers, infographics, and direct mail postcards, just to name a few—and they all support the sales process in their own unique way. Some of them even do double or triple duty, like the blog post, which can educate and inspire anyone from the casual web searcher to the loyal customer.

But we’re focusing here on marketing content that does particularly well in the stage of top-of-the-funnel sales lead generation, when your goal isRead more


Multi-Location Marketing: Empowering Local Managers with Hi-Impact Resources

When does one great marketing campaign become 300, 700, 1,000 or more in an instant? When your business has multiple locations—and one great marketing campaign. Consider the ROI!

Now consider 50 great marketing campaigns with pre-approved content that your local managers can customize and deploy for their specific markets at just the right time—it comes out to thousands of opportunities for positive ROI. Doesn’t this give you the marketing goosebumps?

Marketing Across Multiple Locations—Made Easy
We have a client with—you guessed it—a national brand and nearly 700 locations across the US. They’re a wholesale distributor of construction supplies, and their local branch managers’ marketing needs vary widely depending on regional climate, area building trends, and specific community (and even customer) shopping preferences.

They wanted to give their dispersed branch managers instant access to marketingRead more


Best Practices for Managing Marketing Campaigns Across Retail Chains

Retailers are in a constant battle for market share—to deliver exceptional brand experiences that build loyalty and revenue.

It’s where retail marketing leaders are putting their dollars. Gartner’s 2016-2017 CMO Spend Survey revealed that in 2016, marketing budgets continued their steady ascent to reach 12% of company revenue. And Gartner contends that the most impactful spending is balanced between short-term tactics and initiatives that can bring long-term improvements to the customer experience and brand-building efforts.

This is consistent with our experience working with both large nationwide retailers, companies with branch networks and businesses with national/regional sales rep organizations. Whether they’re in the B2B or B2C space (or both), these businesses face unique challenges owing to the fact that they’re well-known national brands with local presence. Their big-picture marketing approach needs to accommodate local nuance, not to mention meeting the demands of a dispersed network of store/branch managers and sales reps.

So without further ado, we bring you the keys to effectively managing marketing campaigns across retail stores or branch offices:Read more


The Sales Funnel is Great. Don’t Forget to Ask for the Sale.

Sales-funnelIt seems everywhere you turn in business-to-business (B2B) marketing nowadays someone is promoting how their media, software, process, etc. moves prospects down the sales funnel.  Providing the right content at the right time and frequency to keep prospects engaged with your company is all the rage.Read more